SSG presents the Support Web Site

Campus Encrypted Wireless -- MoobilenetX -- Now Live
By: gribble on: Tue 02 of Oct, 2007 [17:03 UTC] (1102 reads)

Many keen CS people have been asking about the mysterious MoobilenetX wireless network that has been popping up around campus. This new wireless network is being deployed while leaving up the original campus wireless network — Moobilenet. MoobilenetX has many advantages over Moobilenet including faster logons and better roaming; however, the encryption MoobilenetX offers makes it a recommended choice of wireless networks — when it is available.

More information about MoobilenetX use.

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Microsoft Extends XP until June 2008
By: gribble on: Tue 02 of Oct, 2007 [16:26 UTC] (983 reads)

Check for details at Network World.

Microsoft XP will be available on an OEM basis until June 30th of 2008.

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Web-based Computer Science Email
By: gribble on: Mon 16 of Jul, 2007 [17:40 UTC] (1297 reads)

If you are using our IMAP server and receive your email at an
@cs.ucdavis.edu address, you may be interested in using a new
service we have been testing. We have a server running SquirrelMail
(http://www.squirrelmail.org). You will need no assistance from us as
your email is already accessible there if you are already connecting
your email client to imap.cs.ucdavis.edu.

(833 bytes)

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SSG-Support and CSIFdocs Wiki update
By: gribble on: Thu 31 of May, 2007 [17:01 UTC] (1309 reads)

We are upgrading the wiki server this week. The upgrade includes upgrading the main virtual server, so we moved the virtual services off the main server to some lesser hardware.

During this transition some brief outages will occur, probably less than 5 minute outages, and less than one a day. So, if you have a hard time reaching this page later, just try again in a few moments.

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Virtually New Wiki Server
By: gribble on: Thu 24 of May, 2007 [19:45 UTC] (1210 reads)

The SSG support wiki server (this wiki) has been upgraded and moved to new virtual hardware. If you run into any problems with it, please write support@cs.ucdavis.edu!

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Blocking Outbound Email Except From Known Hosts
By: gribble on: Tue 03 of Apr, 2007 [22:02 UTC] (4438 reads)

Following up on my previous email regarding blocking outbound email traffic (SMTP), we will be implementing the new firewall rules at the CS network border at noon (PST) tomorrow, Wednesday April 4 2007. It is possible, although unlikely, that you will not be able to send email to us in case you have a problem following this change. In that case, please contact us by telephone, click here for our numbers.

--
Ken Jones
Director of Computing Services

For further information on mail services click Read More (below).

(1877 bytes)

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Archive. And Archive Often.
By: gribble on: Fri 02 of Feb, 2007 [18:31 UTC] (1099 reads)

Recently the Systems Support Group has been helping people with issues surrounding their email client. Many of these problems would not have happened if the size of the Inbox involved was smaller. For details on how you can save your Inbox from such troubles, please read Email Archiving with IMAP - Why and How.

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Fedora Core 5 Kernel has Buggy Delay (2.6.18-1.2200.fc5smp kernel)
By: gribble on: Thu 02 of Nov, 2006 [18:50 UTC] (2939 reads)

There are reports of a bug that makes boot up time take longer, with errors about ATA drives. The errors might look like:

ata2: SATA max UDMA/133 cmd 0xFE20 ctl 0xFE32 bmdma 0xFEA8 irq 217
scsi0 : ata_piix
ata1.00: ATA-6, max UDMA/100, 78125000 sectors: LBA
ata1.00: ata1: dev 0 multi count 8
ata1.00: configured for UDMA/100
scsi1 : ata_piix
ata2: port is slow to respond, please be patient
ata2: port failed to respond (30 secs)
ata2: SRST failed (status 0xFF)
ata2: SRST failed (err_mask=0x100)
ata2: softreset failed, retrying in 5 secs
ata2: SRST failed (status 0xFF)
ata2: SRST failed (err_mask=0x100)
ata2: softreset failed, retrying in 5 secs
ata2: SRST failed (status 0xFF)
ata2: SRST failed (err_mask=0x100)
ata2: reset failed, giving up
Vendor: ATA Model: WDC WD400BD-75JM Rev: 05.0
Type: Direct-Access ANSI SCSI revision: 05

This is apparently harmless, except for the boot delays it causes.

For more information:

http://forums.fedoraforum.org/showthread.php?p=625356#post625356
http://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=211591
http://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=211757

Thanks to Earl Barr for the heads up!

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Microsoft Windows, Outlook and Exchange Vunerability (Patch available now)
By: gribble on: Wed 11 of Jan, 2006 [15:10 UTC] (2802 reads)

Microsoft Windows systems, Microsoft Windows Outlook and Microsoft Windows Exchange all are effected by a "heap-based buffer overflow in the way Microsoft Windows processes embedded web fonts may allow a remote, unauthenticated attacker to execute arbitrary code on a vulnerable system. "

Get your Microsoft Windows updates now!

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Microsoft releases WMF Vulnerability patch early - today!
By: gribble on: Thu 05 of Jan, 2006 [22:37 UTC] (3120 reads)

Microsoft has released the patch for the Microsoft WMF Vulnerability. The procedure below covers removing the WMFHotFix patch and installing the new Microsoft update.

Installing the Windows WMF security patch:

Synopsis
If you did not install the WMFHotFix patch: Perform a Windows Update

If you installed the WMFHotFix patch: Using Add or Remove programs, remove the WMFHotFix MSI Version...” program. Perform a Windows Update, Restart.

For details and Step by Step instructions, click "Read More"